On Solutions offers teams with experience dedicated to every industry. The back office teams provide a holistic sales management from the moment of the order to the delivery of the product.
Our teams have gained experience of providing sales support for different scenarios and needs.
I. Telesales based on predefined lists
II. X/Up sales through inbound calls
III. Sales through Viber channels, SMS or email campaigns
iv. Web Orders Management
In addition to the advanced training that we are offering, we have the skills and tools that our technical infrastructure provides us, e.g.:
• Predefined Scripts for each contact so the agents having the needed guidelines
• Integration with the company's systems to provide real-time any information to the client
• Advanced analysis of reports that we can design for each campaign
On Solution provides a 360 sales approach based on the project need:
Data Entry
• Following the process until the end of sales
• Performance Reporting
• Customer Satisfaction – After Sales Survey
