On Solutions is one of the newest companies of the BALFIN Group, launched in 2020, which offers loyalty programs, market research and customer care services,
We are on a mission to exceed your expectations and create a long-term relationship.
We add value to every interaction, with every customer, every day.
On Solutions is one of the newest companies of the BALFIN Group, launched in 2020, which offers loyalty programs, market research and customer care services,
We are on a mission to exceed your expectations and create a long-term relationship.
On Solutions manages the biggest loyalty program in Albania, Happy, with almost 500.000 members being rewarded yearly.
Happy Program is the only multi-brand scheme in Albania with the participation of leading companies in Albania such as: Spar, Neptun, Jumbo, Fashion Group Albania, Tirana Bank and others to join soon.
The company has expertise in Customer Care services, providing a high-level customer experience on a daily basis.
On Solutions is also responsible for conducting research, surveys and measuring customer satisfaction. At On Solutions, we put the customer at the center of every decision, aiming to continuously optimize customer experiences.
At On Solutions, we have the customer at the center of every decision, aiming for continuously optimizing customer experiences.
Explore the On Solutions blog for valuable insights and thought leadership on best practices for loyalty programs and market research.