On Solutions manages the biggest loyalty program in Albania, Happy, with almost 500.000 members being rewarded yearly.

Happy Program is the only multi-brand scheme in Albania with a participation of four big retail companies Spar, Neptun, Jumbo, Fashion Group Albania, Digicom and others are on the way to join soon. The company has the expertise on Customer Care services, offering a high-level experience towards customers on daily basis. On Solutions is also responsible to run researches, surveys and measure the customer’s satisfaction.