Market Research and Analysis

Positive customer experience depends on customer reviews. We can help you get the information you need, when you need it, with an on-demand team that provides fast, valuable and targeted research.

We have created an internal business unit that we could design and perform any type of survey for any industry.

Design the best approach based on the need considering the best practices e.g. CATI, Mystery Shopping, Focus Group, Interviews etc.

Perform Surveys with our resources and when is a need then we coordinating external partners

Making all data analytics

Present results and design the appropriate solutions

Get a free consultation

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    Throughout Albania
    INDUSTRIES WE SERVE

    WE WORK WITH THE MOST IMPORTANT PARTNERS IN EVERY INDUSTRY


    Our expertise in Loyalty Programs, Data Analytics and Customer Experience allows your business to focus only on core operations to increase revenue and reduce costs. Regardless of the industry you operate in On Solutions has the right people, services, systems and processes for your company.

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    WHY ON SOLUTIONS

    REASONS TO PARTNER ON SOLUTIONS

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      People

      We have the maximum experience in the fields where we operate by constantly training, developing and increasing the knowledge of our team.

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      Powerful database

      With over 500,000 members and a deep understanding of their consumer behavior, we have arguably one of the most powerful databases in the country.

    • handshake-2819_4c48473b-74a8-4575-890d-e1824695a74c

      Integrity

      One of the most important pillars for On Solutions is the way of operation and cooperation with all our Partners.

    • coins-2452_3800c0d7-bb74-4470-909a-e107b62b50e6

      Infrastructure

      Every year On Solutions invests in the development of its own systems and programs to always remain coherent.

    • shield-security-1924_d22d28fe-2b2d-4e66-a270-a922a6e44832

      Processes

      Taking into consideration the various industries where we offer service, we have developed efficient processes to guarantee success.

    • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

      Experience

      Cooperation with the most important companies in the country and the high standards they require have helped us to be experts in the services we offer.

    Trust the Professionals

    How it works

    Personalized Solutions

    Please contact our team or fill out the form below. A representative will contact you shortly.

    • Talk to us

      Help us find the solutions that best suit your business.

    • Choose your service

      Let's find together the services that help your business to retain existing customers, increase the average spend and provide high quality in customer relations. A representative will contact you soon.

    • Start your experience